About Cook Security Group

About Cook Security Group: At Cook Security Group (CSG) we are all about service and fulfillment following one motto, “We Make it Happen!”  Our goal is to maximize customer efficiencies by helping increase revenue, reduce operational costs, and enhance consumer experience.

Founded in 2002, CSG has grown each year to date, both in employee headcount and overall gross revenue.  We are where Technology meets People, utilizing the best in technology to remotely fix, patch, and protect from our centralized Network Operations Center (NOC) while providing a massive 11 state technician footprint and National VAR network.  Maintaining a high retention rate and winning multiple Top 100 Companies to Work for awards, this allows us to attract the most talented and enthusiastic employees with a “We Make it Happen” attitude.

CSG’s primary technology solutions are covered in our interactive Infographic including Alarm, Video, Access Control, ATM/ITM, TCR, Cybersecurity, Middleware, Drive-ups, Safes, full line of Remote Managed & Professional Services, patent-pending Suspicious Activity Notification, any of which you can bundle together then manage via Cook Command Center, a secure web interface allowing access anytime, anywhere on any device.  We also provide extensive Risk Assessments and protect over 500 Financial Institutions, data/ops centers, and commercial facilities equating to over 20,000 locations.

General Overview and References available upon request.

At our CORE we Make It Happen by protecting our valued customers through best in class innovative technologies and exceptional service. We combine our industry-leading solutions with our investment in talented & dedicated employees to partner with our customers to achieve their technology and security objectives.

Many of our customers love our Cook Security Group BBQ Sauce and ask us the “story behind the sauce”. We bought a batch from one of our customers to give away at a trade show one year and it was a surprising hit. However, we failed to bring sauce the following year and there was a major uproar! We brought back the BBQ sauce, customized the label. The sauce became a signature of Cook Security Group and we now give it away at each trade show we attend throughout the year!

The boundaries within which CSG will operate in pursuit of our vision. values in which CSG will never compromise and is willing to pay a price to uphold. Clear behavioral terms:

• Customer Commitment – We develop relationships that make a positive difference in our customers’ lives and exceed their expectations.
• Teamwork – We work together companywide to exceed the needs of our customers and to help each other.
• Integrity – We uphold the highest standards of integrity in all of our actions.
• Adaptability– We innovate and adapt well to change.
• Giving Back – we value and recognize the contribution of volunteers within our communities.

2020- #3717
2019- #4283

2008- Launched community program- Cook Community Builders

2007- Became largest Hamilton Safe dealer in the Northwest

2006- Became Lenel Certified

As a rapidly growing presence in a high tech industry, the pace at Cook Security Group is always accelerated. We work hard and we play hard. We are a profitable young company that has matured past our start-up stage, yet we are still small enough that any given individual can have a huge impact. Performance, talent, effort, and initiative are recognized and rewarded.