Cook Security Group’s Cook Command Center provides customers access to view and manage all their equipment anytime, anywhere, on any device through one central, online location. The Cook Command Center utilizes big data to better budget, plan, increase efficiencies and drive revenue. We give financial institutions the option to outsource basic day to day management and free up valuable FTE to be redirected to more core business lines. Never has it been easier to access the following
Previous Press Releases
UPDATE CRITICAL NOTIFICATION Regarding SELFSERV ATM EPP Issue
Jan 5, 2017
Dear Valued Customer… Important Update
Cook Security Group has successfully updated all affected NCR Models that have our RVATM service. Our Managed Services Dept. stayed up all night after receiving the patch from the manufacturer and after countless hours all ATMs with RemoteView ATM are now operational since 6 am Jan. 5th 2017.
If you are still experiencing any issues please reach out to us at service (at)cooksecuritygroup.com.
Thank you for your patience,
If you are in charge of security, you have probably been reading about the recent attacks on all things connected to the Internet (Fortune.com article). This includes DVRs, INVRs, and Cameras. Attackers can literally access your equipment remotely if you don’t have the proper security measures.
Myth vs. Fact… What you need to know about EMV & Windows 7 Updates! EMV & Windows 7 ATM updates are a hot topic, but what are the Myths vs. Facts in regards to the timelines and deadlines? There is a lot of pressure to perform these updates, but does your institution really have to spend money on these right now or can your institution budget for 2014?
Cook Security Group provides game-changing Branch Optimization to FI's
In helping 260 financial institutions and over 12,000 branches across our Western US footprint, one advantage Cook has is a unique perspective of how to keep a branch up and running. Cook takes service and uptime very seriously and has invested in both cutting edge remote technology and high volume boots on the street to prove it.