Cook Security Group created the Cook Command Center to provide our customers and fully interactive platform allowing users a comprehensive view of their current products and providers. Whether it be requesting service or viewing transactional data the Cook Command Center allows our customers the ability to view, manage and interact with their current line of Cook Security Group products.
With camera quality and imagery continuing to evolve producing higher quality images it creating problems trying to share content via email. Case Management is a secure portal allowing you to store all attachments whether it be documents, folders, images or videos and simply grant users permission to view these documents via their associated case and privacy levels.
- Case management allows you to monitor, secure, and distribute sensitive information to individuals both internal and external of your organization
- All shared cases are safeguard by time or access count security measures to close access when it is no longer needed externally
- Ability to track and filter cases by priority type, status, dates added, and escalation points
- Associate individual ATM Transactions with cases
- Ability to create cases from files. Electronic Journal’s and automated video, access control, and alarm events
- Easily update, add and remove information and documentation from cases
- Navigate cases by keywords or sortable tabs
- Manage retention of cases locally
Case Management- Video
Case Management- Details
- The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information… Anytime, Anywhere, on Any Device.
- Access service history, preventative maintenance, & survey information.
- View Real-Time Status and Electronic Journals with RemoteView ATM
- Request service for fastest response times
- User-friendly Case Management makes it easy to interact with law enforcement.