We continue to remotely diagnose, fix, install updates, push marketing screens, encrypt, and back up all ATM/ITM units with our RemoteView technology.
Extremely high 63% remote fix rate for customers with RVATM/ITM service which dramatically increases uptime while significantly reducing social interaction.
Extremely high fix rate of 82% for customers with RemoteView Video Surveillance which dramatically increases uptime while significantly reducing social interaction.
Reminder: With any of Cook’s solutions, our customers receive their secure remote login to Cook Command Center to manage your solution including placing service calls, view service calls, manage users, create cases, communicate with Cook staff in real-time and much more. Command Center is all remote, secure and helps with social distancing. If you’d like to discuss any of the above solutions or have an idea or suggestion, please use the contact form above.
Thank you for your patience. We are all in this together.
Team Cook