Cook Security Group’s Interactive Teller Division up 1,005%… Trend not slowing down!
By 2020, 81% of consumers are expected to use mobile banking. That is only 3 years away! A recent study shows that 71% of consumers consider their banking interactions to be transactional rather than relationship driven. How can your financial institution make the most of these interactions? Customers age 18-34 years old have almost twice as many bank interactions as customers aged 55+. Developing these interactions into relationships is not a one size fits all adjustment.
The Interactive Teller Machine (ITM) was first introduced to help smaller financial institutions compete with national banks. The ITM provides a low-cost alternative to adding ATMs, additional branches, and FTEs. The philosophy, why buy just an ATM if you can get more with an ITM that offers both self-service and the branch experience in one solution! Banks and Credit Unions cannot get enough!
Contact us today, to see how you can offer your customers the benefits of both self-service and the branch experience in one solution.
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