Managed Services

• Interface
  • View and manage all your equipment from one centralized interface

• Information
  • Access service history, preventative maintenance surveys
  • View Real-Time Status and Electronic Journals with RemoteView ATM

• Interact
  • Request service for fastest response times

• View your live alarm activity from anywhere with a connection
• Update and View current emergency notification lists
• Up to the hour ‘Real-Time” custom reports
• Retrieve Quarterly alarm activity per branch
• Ability to limit authority per associate
• Video Verification- Integrate with cameras and verify remotely
• Dedicated Cook Security Group monitoring administration that is capable to Administer all of the above

• Never purchase a DVR again
• Guaranteed 90-day video retention
• Securely access from anywhere
• Complete audit logs
• Software always up to date
• Centralized Health Monitor
• Electronic Journal Integration
• Open Integration

Eliminate the need for physical on-site access control by using an ALL Inclusive Hosted Service. Allow our skilled team to add or delete users, provide fob and badge management, set access levels and distribute clearance to your location based upon instruction.

• Access key tracking and reporting additions

• Diagnostic: Monitor, manage and maintain your ATMs and ITMs. Reduce service calls by 2/3 with remote troubleshooting and timely resolution.
• Security Plus: Protect your devices with Trusted Application Control to prevent malicious attacks.
• Windows Updates & Patch Management: Maintain compliance and keep your ATMs secure with up-to-date Windows Patches.
• Marketing Screens: Deploy advertisement screens to any and all ATMs, automatically, at times you choose.
• Electronic Journals & Analytics: Access EJ reports that are uploaded in real-time.
• Hard Drive Backup: Nightly image backups with ultra-fast recovery.
• Connect | Internet: Managed Wireless Connectivity
• Hard Drive Encryption: Lock down your hard drive to prevent unauthorized access.

Detect, alert and remediate fraudulent activity.

• Smart Camera
• Dispenser Shut Down
• Bluetooth Recognition
• Fraud Detection Engine
• Case Management