Cook Security Group is an NCR Interact Elite Solution Provider, offering the best pricing in the region. We provide dozens of NCR ATM products, but also have access to the following brands: Wincor, Fujitsu, Diebold, Triton, Tidel and Companion. We also have several kiosk partners and our custom installation department can complete the job from start to finish.
Intelligent Deposit Automation
With Intelligent Deposit Automation, Banks and Credit Unions can lower their operational costs by reducing their cash management and cash handling costs. Today, many customers are expecting to bank anywhere at anytime, and Cook Security Group is here to help fulfill those needs. ATMs that have Intelligent Deposit Automation can capture images of the checks and imprint them on photo receipts. This unique tool makes automated deposit easier! Intelligent Deposit Automation is an ideal solution for financial institutions that are trying to expand and improve their services. It will help accept deposits, speed up transactions and enhance customer relationships.
Additional Benefits Include:
- Lower operational costs of your branch network
- Reduce cash management and cash handling costs
- Improve the profitability of your branch network
- Enhance customer service by reducing the length of queues and customer wait times
- Improve customer satisfaction by providing faster and more convenient automated cash and check deposits
- Gain competitive advantage by extending the range of banking services available to your customer
Interactive Teller Machine
What if the benefits of 24-hour, self service availability and the branch customer experience could be combined? The result would be an unparalleled combination of customer service reach and flexibility of staffing… Directly via the ATM! NCR APTRA Interactive Teller allows banks to offer their customers the benefits of both self-service and the branch experience in one solution, closing the “intimacy gap.” NCR APTRA Interactive Teller combines video collaboration and remote transaction processing technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction!
Key Features include:
- Supports migration of teller transactions to self-service
- Automates or supports personal teller services 24X7
- Can be located in both traditional and non-traditional locations
- Lowers cost of teller transactions and increases teller productivity by centralizing your teller
- Offers one-to-one personal service to consumers in a more cost effective way
Pre-Paid Debit Cards
As long as ATMs have existed they have dispensed cash- A paradigm that has changed little in over 30 years. A paradigm where an ISO rents cash, or owns cash, that cannot make money in an ATM until it is exchanged for a nominal transaction fee. NOW the paradigm is changing! The true potential of the ATM is being unlocked by also distributing gift cards and other pre-paid media. Now ISOs can keep more of their cash in the bank and use gift cards to generate the additional revenue they desire.
The technicians in our construction department are experts at installing kiosks, and customize to your specific needs. We can fabricate and reconfigure virtually any project. We even build ATM vans and trailers! Our preferred vendors are Heritage & Companion, but we have access to all vendors.