On a configurable basis, any event that is created in access control or alarm system can be passed through to either Piko VMS, to Cook Command Center Case Management, or both. The types of access control and alarm events that are monitored, as well as the corresponding actions to take when a particular event occurs, are fully configurable.
Passing an event through to Piko VMS offers the ability to create a rich notification in Piko, with a detailed description of the event and a clickable link to the corresponding video (from one-to-many cameras). The corresponding video can also be automatically opened for the user, with an alert graphic in Piko when a particular type of event occurs. Users of the VMS client interface will automatically be alerted to selected events, on a configurable basis.
Passing an event through to Cook Command Center Case Management will create a case, for tracking purposes, with details of the event automatically populated. Additionally, video streams of the given event are automatically attached to the case for easy viewing and tracking, all in one easily accessible location.
Platform Creep – Getting the right foundation
Laying the right foundation is becoming increasingly more critical in today’s banking landscape. The importance of having a strategic technology outlook that can be used as a guide to help in decision making on new projects and current platform upkeep. Is it ok to have products that don’t integrate? How important is it to choose the right vendor partners before picking solutions that serve your FI? This & many more questions are addressed in the video.
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- The Cook Command Center is a secure centralized web interface that enables you to view and manage your equipment and information… Anytime, Anywhere, on Any Device.
- Access service history, preventative maintenance, & survey information.
- View Real-Time Status and Electronic Journals with RemoteView ATM
- Request service for fastest response times
- User-friendly Case Management makes it easy to interact with law enforcement.