Want to get to the root of ATM Skimming and Jackpotting?

Cook’s Patent Pending Suspicious Activity Notification using smart camera is the solution…

The Risk and Issue: ATM skimming has been a huge issue with most financial institutions. Anti-skimming kits exist and are installed, then the criminals develop new ways around it. Such as cracking open the top hat and accessing the ATMs PC core to install Malware and then “jackpotting” the ATM, or draining it of its cash. Because most island unit top hats are not alarmed or have access control, thieves have found a weakness in these particular ATMs.

Prevention and Defense Options pros and cons:

1. Upgrade the top hat lock: Adds better defense, but can still be drilled or compromised.
2. Add an alarm to the top hat: Provides notification, but can create multiple false alarms and same price as SAN.
3. Add access control to the top hat: Can provide remote access levels and audit trail, but cost prohibitive if access control not already at the site.
4. Swap out for an encrypted hard drive: Can provide better defense against malware attacks, helps with PCI compliance. Should be added with Windows 10 rollout, but thieves are bypassing the existing hard drive with “black box” attacks, so this does not prevent jackpotting.
5. Suspicious Activity Notification (SAN): Provides vendor agnostic solution with remote modules to prevent attacks.
   • Module 1: Dispenser shut down: If hard drive or power to PC is interrupted in any way, SAN Dispenser Shutdown Module (DSM) remotely cuts off power to the ATM dispenser preventing cash from being compromised until technician or customer can validate if it’s a threat. The dispenser can then be powered back on remotely by a technician.
   • Module 2: Smart camera integration with Electronic Journals: If a person is loitering at the ATM and does not perform a transaction, a video notification is sent for immediate playback. If it looks suspicious, the ATM can be shut down or police dispatched.
   • Module 3: Coming Soon… Bluetooth recognition: If a skimming device is utilizing blue tooth, ATM can be remotely shut down until technician or customer.

Recommendation:

Add our patent-pending Suspicious Activity Notification (SAN) solution with either Module 1 or 2 based on the type of ATM and location or ideally both for defense against all Suspicious Activity. SAN is a vendor agnostic and stand-alone system. Regardless of manufacture, current ATM service provider or security provider, or even if you are replacing an ATM, we highly recommend budgeting SAN into the replacement- protect yourself against 10’s of thousands in losses per incident for a fraction of the cost.

Here’s how it works. Cook installs a smart camera above the ATM/ITM that flags loitering or suspicious activity. Cook’s technology then cross-references that alert with the ATMs transaction log. If there is no transaction, an alert is sent to the financial institution where they can view the video immediately or outsource to Cook to pre-screen. In fact, we can also alert based on specific transaction and or transaction sequence. Example: balance inquiry then maximum withdrawal, multiple invalid transactions, multiple maximum withdrawal, etc. can all send an alert.

Thieves attach Periscopes to ATMs to steal info. Click here to read more about it.

Turn your ATM into a Fraud Detection Engine … here’s how it works in 3 simple steps…

Industry Disrupter: Cook Security Group’s patent-pending Suspicious Activity Notification (SAN) recently nailed a fraudster, then gift wrapped the video for law enforcement using Cook’s user-friendly Case Management tool via Cook Command Center.

ATM Jackpotting, Skimming & Malware attacks The RISK and ISSUE: A group of sophisticated ATM thieves continues to target Stand Alone ATMs across the Western US by “jackpotting” the ATM of its cash. In addition to “jackpotting”, thieves also attach various devices, which include skimmers as well as other types of fraudulent devices at the ATM.